Ideal Handheld (IH) enables a waiter to remotely take table orders on the go throughout the restaurant.
This version has been updated to include a lot of new features which include a mode to allow guests to order from the device themselves.
This app will only work with Idealpos v7 and require you to be running Idealpos v7 Build 41 or above.
Ideal Handheld v4 requires iOS 9/iPad OS 9 or higher.
IH uses an app installed on an iPod, iPhone or iPad through a host terminal.
IH is an add-on module to Idealpos and needs relevant licensing on the host terminal.
Idealpos and POSServer must both be running when using IH.
POSServer does not need to be on the host terminal.
There can be as many host terminals as required throughout the establishment.
Ideal Handheld v4 uses the POS Screen Tabs to connect to the database, but can also use Menus if they have already been setup.
The benefit of using tabs is that you don’t have to do any additional programming from your POS screen.
Using an iPad you can also use the Table Map with table status indicators the same as on the POS screen.